Straightforward Descriptions of Complicated Stuff
Talking to clients using straightforward language is essential to gaining, and keeping, those clients. People trust advice they can understand and are more likely to refer professionals who speak clearly and with confidence.
Chris Graham, an experienced professional and accomplished storyteller, shows you simple tools for talking about mortgage products. You’ll learn how to tailor your message to specific clients, use dialogue to give better answers to client questions, and give relevant examples to help clients remember your message—and you.
After the session, participants will understand:
- How to tailor their message/advice to specific client circumstances
- Strategies for giving better answers to client questions
- How relevant examples make you more memorable
There are two opportunities to attend this session:
Date: Sunday, November 17
Time: 11:30 am – 12:15 pm
Date: Monday, November 18
Time: 10:30 am – 11:15 am